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Frequently Askd Questions
Last Updated: November 2025
Browse answers to our most common customer questions about Brownsken apparel, shipping, returns, and more.
General
Our shirts are crafted from a 50/50 cotton–polyester blend, offering a soft feel, natural stretch, and breathable comfort for everyday wear. This blend ensures durability, shape retention, and long-lasting quality.
We use Direct-to-Garment (DTG) printing, a modern digital method that creates vibrant, full-color artwork directly into the fabric. This process produces a soft, durable print that won’t fade, peel, or crack.
If a specific garment requires Direct-to-Film (DTF) printing, this will be clearly noted in that product’s description.
At this time, we do not offer bulk, wholesale, or custom printing services.
Each item is sold individually.
As we grow, we may introduce additional options — stay tuned for updates!
Orders are processed within 2–3 business days.
Shipping times after processing typically are:
• U.S. Orders: 5–7 business days
• International Orders: Varies by location and customs processing
All orders are shipped via trusted carriers such as USPS or UPS.
Shipping costs are calculated at checkout based on your address and chosen delivery method.
International orders may include additional fees such as:
• Customs duties
• Import taxes
• Country-specific handling fees
These charges are the responsibility of the customer.
We accept returns and exchanges within 30 days of receiving your order.
Return Requirements
• Items must be unworn, unwashed, and in original packaging
• Sale items are final sale and not eligible for return or refund
• For damaged items, email photos to us for review
• If you received the wrong item, we will provide instructions and a prepaid return label
• International orders are not eligible for free return shipping
Yes. You may cancel or make changes within 24 hours of placing your order.
After 24 hours, the order will enter processing and cannot be modified.
We offer a wide range of secure payment options:
Credit & Debit Cards
• Visa
• Mastercard
• American Express
• Discover
Digital Wallets
• PayPal
• Apple Pay
• Google Pay
Additional Payment Methods
• Venmo
• Cash App Pay
• Meta Pay
• Major prepaid cards
All transactions are processed through secure, encrypted checkout systems.
Yes, we ship to most countries worldwide.
Delivery times and fees vary by region.
Customs duties, VAT, and import taxes (if applicable) are the responsibility of the customer.
We’re here to help!
Email: info@brownsken.com
()Phone: (609) 851-3925
Hours: Monday – Friday, 9 AM – 5 PM EST
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